FAQ

When I charge a family fee I don’t get all the family members and the price is not correct.
It is highly probable that the rate has not been properly set up or you have no price defined for that age range or for that type of family relationship. ...
Mon, 14 Aug, 2023 at 6:33 PM
Can I have two fees on the same client?
Does this affect the time of charging in one company or another? No problem, because really each quota is different we can have as many active services as ...
Fri, 18 Aug, 2023 at 10:19 AM
How do we extend the access time allowed since the last paid fee?
To extend this access in the subscription fee, we will have to configure it in each subscription that we have defined in the tariffs. For this we will acces...
Fri, 18 Aug, 2023 at 12:02 PM
How to apply a discount on a sale:
You have two ways to apply a discount on a sale. You can make a single discount from the POS, selecting the option "Disc." on the numeric keyboa...
Mon, 30 Mar, 2020 at 5:27 PM
Can I give for free the first fee for an activity?
When you create a new activity fee for a customer, but you don't want them to pay until the next one, you'll need to skip the fee writting the date ...
Fri, 18 Aug, 2023 at 12:45 PM
How do we make an accounting transfer?
The accounting transfers record the movement of cash flow of the company between different bank accounts, cards or boxes. This transfer in turn creates reco...
Wed, 14 Apr, 2021 at 10:24 AM
Invoicing concepts
Differences between sales and payment, receipts, receiving, bank charges When we access the "Billing and collection" tab of a customer, we will ...
Fri, 12 Aug, 2022 at 12:51 PM
PILL- Extraordinary Charge Importer Tool
How can I import an extraordinary charge, assign it to a customers' list and invoice it? The following "Pill" regards the Extraord...
Wed, 27 Dec, 2023 at 4:36 PM